Terms of Service

1. Agreement to terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "user") and Dope Products (ABN 64 171 352 626), trading as Discount Trolley ("we", "us", "our").

By downloading, installing, accessing or using the Discount Trolley mobile application ("App") or the website at discounttrolley.app ("Website") (together, the "Services"), you agree to be bound by these Terms. If you do not agree, do not use our Services.

We recommend you save or print a copy of these Terms for your records.

2. Eligibility

You must be at least 16 years of age to create an account or use community features of the Services. You may browse the App and Website without an account at any age, but account-based features require you to be 16 or older.

By creating an account, you represent and warrant that:

• You are at least 16 years of age
• You are legally capable of entering into a binding agreement
• You have not been previously suspended or removed from the Services
• Your use of the Services does not violate any applicable law or regulation

If you are between 16 and 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Description of Services

Discount Trolley is a grocery price comparison and shopping tool for Australian consumers. The Services include:

• Price comparison — viewing and comparing grocery product prices across Australian supermarkets (Woolworths, Coles, ALDI and others)
• Price history — viewing historical price data for products to identify pricing trends
• Shopping lists — creating, managing and sharing shopping lists
• Barcode scanning — scanning product barcodes to view pricing information
• Watchlist and alerts — tracking products and receiving notifications when prices change
• Community features — submitting deals, voting, and contributing to the community
• Store information — viewing stock availability and aisle locations
• Insights and analytics — personal spending analysis and inflation tracking

The Services are provided as an informational tool. We are not a retailer, and we do not sell groceries or any physical products.

4. Accounts and registration

Some features of the Services require you to create an account. When you register, you agree to:

• Provide accurate, current and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorised use of your account

You may register using your email address or through third-party authentication providers (Apple Sign In, Google Sign In). We are not responsible for the security or practices of these third-party providers.

You may delete your account at any time through the App (Profile → Settings → Delete Account) or by contacting us. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.

5. Licence to use the app

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download, install and use the App on a device that you own or control, solely for your personal, non-commercial use.

This licence does not include the right to:

• Sublicense, sell, resell, transfer, assign or distribute the App
• Modify, reverse-engineer, decompile or disassemble the App or any part thereof
• Create derivative works based on the App
• Copy, frame or mirror any part of the App or Website
• Use the App on any device you do not own or control without the owner's consent

6. Acceptable use

You agree not to use the Services to:

• Violate any applicable Australian federal, state or territory law, or any international law
• Infringe the intellectual property, privacy or other rights of any third party
• Scrape, crawl, harvest, or use automated means to extract data from the Services (including APIs, databases, pricing data and product information) without our prior written consent
• Interfere with, disrupt, or place an unreasonable load on the Services or their infrastructure
• Attempt to gain unauthorised access to any part of the Services, other user accounts, or connected systems
• Upload, transmit, or distribute malware, viruses or any other harmful code
• Impersonate any person or entity, or falsely state or misrepresent your affiliation
• Use the Services for any commercial purpose, including reselling pricing data, without our written consent
• Circumvent, disable or interfere with any security-related features of the Services
• Use the Services to harass, abuse, threaten, or intimidate any other user
• Post false, misleading or deceptive content, including fake deals or reviews
• Use the Services in connection with any form of spam or unsolicited communications

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this section, including removing content, suspending or terminating accounts, and reporting to law enforcement.

7. Community features and user content

7.1 User content

The Services allow you to submit content including deals, votes, comments, reports and other contributions ("User Content"). You retain ownership of your User Content, but by submitting it, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify, adapt, publish, display and distribute your User Content in connection with the Services.

7.2 Content standards

User Content must not:

• Contain false, inaccurate or misleading information
• Be defamatory, obscene, offensive, threatening, abusive or hateful
• Infringe any third party's intellectual property or privacy rights
• Contain personal information about others without their consent
• Violate any applicable law, including the Competition and Consumer Act 2010 (Cth) prohibitions on misleading or deceptive conduct
• Constitute spam, advertising or promotional material not authorised by us

7.3 Moderation

We may, but are not obligated to, review, monitor, edit or remove any User Content at our sole discretion, without notice and for any reason. We are not responsible for User Content posted by users and do not endorse any opinions expressed therein.

7.4 Community points and rewards

The Services may include a points system for community participation. Points have no monetary value and cannot be exchanged, transferred, sold or redeemed for cash. We reserve the right to modify, suspend or discontinue the points system at any time without liability.

8. Subscriptions and payments

8.1 Free and premium tiers

The core features of Discount Trolley are available free of charge. We may offer premium features through paid subscription plans ("Premium").

8.2 In-app purchases

All Premium subscriptions are processed through the Apple App Store or Google Play Store (each a "Platform"). By purchasing a subscription, you also agree to the applicable Platform's terms of service and payment policies.

8.3 Pricing

Subscription prices are displayed in Australian Dollars (AUD) inclusive of GST where applicable. We reserve the right to change pricing at any time. Price changes will not affect active subscription periods — they take effect at your next renewal.

8.4 Auto-renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel at least 24 hours before the end of the current period. You can manage and cancel subscriptions through your Platform's account settings (Apple: Settings → Apple ID → Subscriptions; Google: Play Store → Subscriptions).

8.5 Free trials

We may offer free trial periods for Premium. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the displayed price.

8.6 Refunds

Refund requests are handled by the applicable Platform in accordance with their refund policies. For Apple: reportaproblem.apple.com. For Google: through Google Play's refund process. This does not limit any rights you have under the Australian Consumer Law (see Section 16).

9. Pricing data and accuracy

• Prices displayed may be delayed, cached, or differ from in-store or online prices at the time of your visit
• Product availability and stock levels are indicative only and may change without notice
• Aisle and shelf location data may not reflect recent store rearrangements
• Special offers, promotions and discounts are set by the respective retailers and are subject to their own terms and conditions
• We are not affiliated with, endorsed by, or sponsored by Woolworths Group Limited, Coles Group Limited, ALDI Stores (A Limited Partnership), or any other retailer
• Product images, descriptions and nutritional information are sourced from retailer data and may contain inaccuracies

You should always verify prices, availability and product information directly with the retailer before making a purchasing decision. We accept no liability for decisions made based on information displayed in the Services (subject to Section 16).

10. Nutrition, allergen and ingredient information

10.1 No medical or dietary advice

Nothing in the Services constitutes medical advice, dietary advice, nutritional counselling, or a recommendation regarding the suitability of any product for your individual health needs. The Services are not a substitute for reading the actual product label, consulting a qualified healthcare professional, dietitian, allergist or other medical practitioner.

10.2 Data sourced from third parties

All nutritional data, ingredient lists, allergen information and dietary classifications displayed in the Services are:

• Sourced from third-party retailers (Woolworths, Coles, ALDI and others) and their product data feeds
• Not independently verified, tested, analysed or confirmed by Dope Products
• Subject to change by the manufacturer or retailer at any time without notice to us
• Potentially incomplete, outdated, inaccurate or incorrect at the time you view them

10.3 Allergen and intolerance risks

If you have any food allergy, intolerance, sensitivity, coeliac disease, anaphylaxis risk, or other adverse reaction to any food or ingredient, you must:

• Always read the actual physical product label and packaging before consuming any product
• Check the manufacturer's website or contact them directly for the most current allergen and ingredient information
• Not rely on the information displayed in the Services as a substitute for the product label
• Consult your doctor, allergist or qualified healthcare professional regarding safe food choices
• Be aware that manufacturers may change ingredients, formulations, processing facilities and allergen cross-contamination risks at any time

Products may contain traces of allergens (including but not limited to peanuts, tree nuts, milk, eggs, wheat, gluten, soy, fish, shellfish, sesame, lupin and sulphites) not reflected in the data displayed in the Services, due to cross-contamination during manufacturing or processing, or due to incomplete or outdated retailer data.

10.4 Dietary and lifestyle labels

Labels such as "gluten-free", "dairy-free", "vegan", "organic", "sugar-free", "keto", "low FODMAP", "halal", "kosher" and similar classifications displayed in the Services are based on third-party retailer data and have not been independently verified by Dope Products. These labels may be inaccurate, out of date, or may not meet the standards required by Australian food regulations (Food Standards Australia New Zealand Act 1991 (Cth) and the Australia New Zealand Food Standards Code). Always verify with the product label and manufacturer.

10.5 Nutritional values

Nutritional values (energy, protein, fat, carbohydrates, sodium, fibre, sugar and other nutrients) displayed in the Services are sourced from retailer data and may:

• Differ from the actual product label due to data entry errors, reformulations, or serving size differences
• Not reflect the most current Nutrition Information Panel (NIP) on the physical product
• Be displayed in different units or per different serving sizes than the product label
• Be missing, incomplete, rounded differently, or zero where values should be present

Do not use nutritional information from the Services to manage medical conditions (including diabetes, kidney disease, cardiovascular disease, phenylketonuria (PKU), or any condition requiring dietary monitoring). Always refer to the actual product label and your healthcare professional.

10.6 Limitation of liability for nutrition and allergen information

11. Intellectual property

11.1 Our intellectual property

The Services, including all content, features, functionality, design, text, graphics, logos, icons, images, audio, software, source code and compilations thereof, are the exclusive property of Dope Products or its licensors and are protected by Australian and international copyright, trademark, patent and other intellectual property laws.

The Discount Trolley name, logo and all related names, logos, product and service names, designs and slogans are trademarks of Dope Products. You may not use these marks without our prior written permission.

11.2 Retailer trademarks

Woolworths, Coles, ALDI and other retailer names, logos and trademarks referenced in the Services are the property of their respective owners. Their use in the Services is solely for identification and informational purposes and does not imply any affiliation, endorsement or sponsorship.

11.3 Feedback

If you provide us with feedback, suggestions or ideas regarding the Services ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use, modify and incorporate that Feedback into the Services without any obligation to you.

12. Third-party services and links

The Services may contain links to or integrations with third-party websites, services or content that are not owned or controlled by us (including retailer websites, app store listings and authentication providers). We are not responsible for the content, privacy policies, practices or availability of any third-party services. Your use of third-party services is at your own risk and subject to their terms.

13. Service availability and modifications

We strive to keep the Services available at all times but do not guarantee uninterrupted access. The Services may be temporarily unavailable due to:

• Scheduled or emergency maintenance
• Server, network or infrastructure issues
• Platform outages (Apple App Store, Google Play)
• Events beyond our reasonable control (force majeure)

We reserve the right to modify, update, suspend or discontinue any part of the Services at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that affect your use of the Services. We will not be liable for any modification, suspension or discontinuance of the Services.

14. Termination and suspension

14.1 Termination by you

You may stop using the Services and delete your account at any time. Uninstalling the App does not automatically delete your account — use the in-app deletion feature or contact us.

14.2 Termination or suspension by us

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including if we reasonably believe that:

• You have violated these Terms
• Your use of the Services poses a security risk to us or other users
• Your use of the Services may expose us to legal liability
• Your account has been inactive for an extended period (12+ months)
• We are required to do so by law

Where practicable, we will provide you with notice before suspension or termination. Upon termination, your licence to use the Services will immediately cease.

14.3 Effect of termination

Upon termination, the following provisions survive: Sections 7.1 (User Content licence), 10 (Nutrition/allergen disclaimers), 11 (IP), 15 (Disclaimers), 16 (ACL), 17 (Liability), 18 (Indemnity), 19 (Disputes), 20 (Governing law), and 23 (Severability).

15. Disclaimers

Without limiting the foregoing and to the maximum extent permitted by law, we disclaim all warranties including, but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose and non-infringement
• That the Services will be uninterrupted, timely, secure or error-free
• That pricing data, product information, stock availability or aisle locations will be accurate, complete or current
• That the results obtained from use of the Services will be accurate or reliable
• That any errors in the Services will be corrected

Any reliance you place on information provided through the Services is strictly at your own risk. This section is subject to Section 16 (Australian Consumer Law).

16. Australian Consumer Law and consumer guarantees

Under the Australian Consumer Law, our Services come with guarantees that cannot be excluded, including that services will be:

• Provided with due care and skill
• Fit for purpose — reasonably fit for any purpose made known to us
• Provided within a reasonable time (where no time is specified)

If we fail to comply with a consumer guarantee, you may be entitled to remedies including repair, replacement, refund, or compensation for any reasonably foreseeable loss or damage, depending on the nature and severity of the failure.

For major failures, you may be entitled to cancel the service and obtain a refund, or to compensation for the reduction in value of the services below the price paid. For minor failures, you are entitled to have the issue remedied in a reasonable time, and if we fail to do so, you may cancel and obtain a refund.

To the extent our Services are provided free of charge, the consumer guarantees still apply, but the remedies available may be limited given that no price was paid.

17. Limitation of liability

To the maximum extent permitted by applicable law (and subject to Section 15):

• Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of: (a) the total amount you have paid to us in the 12 months preceding the claim; or (b) AUD $100
• We shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, whether arising in contract, tort (including negligence), statute or otherwise
• We shall not be liable for any loss or damage arising from:
  • Your reliance on pricing data, product information, nutritional data, ingredient lists, allergen information, dietary classifications, availability, aisle locations or any other information displayed in the Services
  • Any purchasing, consumption or dietary decisions you make based on information in the Services
  • Any allergic reaction, illness, injury or adverse health outcome arising from reliance on nutrition, allergen or ingredient information displayed in the Services
  • Unauthorised access to or alteration of your data or transmissions
  • Conduct of any third party on or related to the Services
  • Any interruption or cessation of the Services
  • Any viruses, trojan horses or similar harmful material transmitted through the Services

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in this section limits our liability for fraud, wilful misconduct, or death or personal injury caused by our negligence.

18. Indemnity

You agree to indemnify, defend and hold harmless Dope Products, its officers, directors, employees, agents and affiliates from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of or access to the Services
• Your violation of these Terms
• Your User Content
• Your violation of any law or the rights of any third party

This indemnity survives termination of your account and these Terms. To the extent permitted by law, we will provide you with reasonable notice of any such claim and cooperate with your defence.

19. Dispute resolution

If a dispute arises out of or relates to these Terms or the Services ("Dispute"), the parties agree to the following process before commencing formal proceedings:

1. Negotiation — The complaining party must notify the other party in writing of the Dispute, providing reasonable detail. The parties will use good faith efforts to resolve the Dispute through informal negotiation within 30 days of the notice.
2. Mediation — If the Dispute is not resolved by negotiation, either party may refer the Dispute to mediation administered by the Australian Disputes Centre (ADC) in Sydney, NSW. The costs of mediation will be shared equally unless the mediator determines otherwise.
3. Court proceedings — If the Dispute is not resolved within 60 days of the mediation referral, either party may commence court proceedings.

Nothing in this section prevents either party from seeking urgent interlocutory or injunctive relief from a court of competent jurisdiction.

20. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, and the Federal Court of Australia, and any courts of appeal from them, for the resolution of any Dispute.

21. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy is incorporated into these Terms by reference.

22. Apple and Google platform terms

If you access the App through the Apple App Store or Google Play Store, the following additional terms apply:

22.1 Apple App Store

• These Terms are between you and Dope Products only, not Apple Inc. ("Apple")
• Apple has no obligation to provide maintenance, support or warranty for the App
• Apple is not responsible for any claims relating to the App, including product liability claims, consumer law claims, or intellectual property infringement claims
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary
• You must comply with any applicable third-party terms of agreement when using the App (e.g. your wireless data service agreement)
• You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and you are not listed on any U.S. Government list of prohibited or restricted parties

22.2 Google Play Store

• These Terms are between you and Dope Products only, not Google LLC ("Google")
• Google has no obligation to provide maintenance, support or warranty for the App
• Google is not responsible for any claims relating to the App
• Your use of the App must comply with Google Play's Terms of Service

23. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction, that provision will be severed or modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

24. Entire agreement

These Terms, together with the Privacy Policy and any supplemental terms (including subscription-specific terms presented at point of purchase), constitute the entire agreement between you and Dope Products regarding the Services. These Terms supersede all prior or contemporaneous communications, agreements and understandings, whether oral or written.

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us.

25. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via the App (in-app notification or push notification)
• For changes that materially affect your rights, provide at least 30 days' notice before the changes take effect

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Services and delete your account.

26. Contact us

For any questions or concerns about these Terms: